Shipping policy
SHIPPING POLICY
Order Processing Time
All orders are processed within 1–2 business days after payment is confirmed.
Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly extended. If there is a significant delay, we will contact you via email.
Shipping Time
Once your order has been processed, estimated delivery time is 6–10 business days.
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other factors beyond our control.
Free Shipping
We proudly offer FREE shipping on all orders.
No minimum purchase is required to qualify for free shipping.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Please allow up to 48 hours for tracking information to become available after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete address is provided, we may contact you for verification, which could delay processing and delivery.
We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost, Stolen, or Delayed Packages
We are not responsible for shipping delays caused by carriers, weather conditions, customs clearance, or other circumstances outside our control.
If your package is lost in transit, please contact us and we will work with the shipping carrier to help resolve the issue.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the damaged item and packaging.
We will review the issue and provide an appropriate solution.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: [SUPPORT EMAIL]